Privacy Policy

Website privacy and patient information

This website provides information about our practice and ways to contact us or schedule care. This website policy is separate from a Notice of Privacy Practices under HIPAA and does not replace the notices, consents, or other requirements that apply to patient care and medical records.

For questions about patient privacy or access to your records, contact us at privacy@thehealthypelvis.com. Please do not include medical records, detailed symptoms, insurance identification numbers, or other sensitive information in an ordinary email. Ask us how to share that information securely.

Information collected

Information you provide. If you email or call us, we receive the contact details and information you choose to provide. If you follow a scheduling link, the information you submit is handled through our Jane scheduling and practice-management service.

Website activity and technical information. Our website and its service providers may receive information such as your IP address, browser and device details, approximate location, pages viewed, referring pages, visit times, and interactions with links. Our tracking includes clicks on Jane booking links and telephone links. A click does not, by itself, establish that an appointment was booked or a call was completed.

How information is used and shared

We use inquiry information to respond to questions and help coordinate services. Website activity information helps us understand how visitors find and use the site, improve its content and performance, troubleshoot problems, and measure advertising results.

Information is processed by service providers involved in website delivery, analytics, advertising measurement, communications, and scheduling. The services below explain their own data practices in their privacy notices. Information may also be disclosed when required by law or to respond to lawful requests and protect legal rights or security.

Services used by this website

• Google Analytics and Google Ads. Google Tag Manager loads these services to help us understand website activity and measure advertising, including booking-link and phone-link clicks. Google may receive page URLs and technical information through limited cookieless measurement signals even when storage is denied; these signals do not set analytics or advertising cookies. With permission, Google may also set or read cookies and use identifiers for more complete measurement. See how Google uses information from sites that use its services.
• Cloudflare. Cloudflare delivers and helps protect the website. The site also uses Cloudflare Web Analytics for traffic and performance measurement. See Cloudflare’s Privacy Policy.
• Jane. Booking links take you to our Jane site for scheduling and related practice services. Jane has its own Privacy Notice. Questions about our practice’s handling of patient information should be directed to us.

Cookies and your choices

Cookies are small files stored by your browser. Analytics and advertising tools can use cookies and similar technologies to recognize browsers, understand visits, and measure advertising activity.

Analytics and advertising cookies stay off until you choose them. Before a choice, or when optional tracking is declined, Google tags may send limited cookieless measurement signals with storage denied. These signals help estimate aggregate site and advertising performance without setting analytics or advertising cookies. Use the banner to accept all available options, reject optional cookies, or customize analytics and advertising measurement separately. Open Cookie Settings at any time to change or withdraw your choice.

Analytics permission allows Google Analytics to use analytics storage and allows Cloudflare Web Analytics to load. You can allow analytics without advertising measurement. Advertising measurement is an additional option when analytics is enabled because our ad measurement uses analytics activity. Personalized advertising stays off. A browser’s Global Privacy Control keeps advertising measurement off even if you select Accept all.

We store your choice in this browser’s local storage for 180 days. Clearing browser storage or using another browser may cause the banner to appear again. Necessary website delivery, security, and preference storage remain available with any choice. Calling and following booking links do not require optional tracking permission.

Changing a saved choice may refresh the page to stop previously loaded tools and apply the new settings. When you decline or withdraw permission, we clear relevant Google cookies that this website can access. This does not delete information already received by service providers or cookies on their own domains. These choices apply to this website; Jane’s booking service and other external websites have their own privacy practices.

You can use your browser’s settings to block or delete cookies. Google also offers a Google Analytics opt-out browser add-on for supported browsers and Google ad settings to manage ad personalization. Turning off personalized ads does not turn off all advertising measurement. Blocking cookies may affect some features and does not necessarily prevent all technical information from being transmitted.

Links to other websites

Our site links to scheduling services, social platforms, reviews, educational resources, and product retailers. Some product links are affiliate links, as disclosed where they appear. When you follow an external link, that provider’s privacy practices apply to your activity on its service. Review its notice before submitting information.

Privacy questions and requests

To ask about information associated with you, request a correction or deletion, or raise a privacy concern, email privacy@thehealthypelvis.com. We will assess requests under applicable law and may need to verify your identity. Some information, including records subject to legal retention requirements, may need to be retained.

Information stored by external services is also subject to their retention practices and available controls. No website, email service, or method of electronic storage can guarantee complete security.

Updates to this policy

We may update this policy as our website, services, or privacy practices change. The effective date above identifies the current version.